Less coordinating, more managing

  • Residents report it right the first time

    A QR code in every unit opens a form for that unit, with photos, availability and permission to enter.

  • Triage in one click

    AI suggests trade, urgency and safety, finds duplicates and proposes the vendor. Your team accepts or edits.

  • Each owner's rules, enforced

    Approval limits, preferred vendors and quiet hours per owner, applied to every request.

  • Approvals by text or email

    Owners reply YES with a short code. Reminders and escalation to a delegate are automatic.

  • Vendors who show up insured

    Certificates read by AI, reminders before expiry, and dispatch blocked when coverage lapses.

  • Owner billing without re-keying

    Labor, materials and vendor bills roll into owner invoices that sync to QuickBooks Online or Xero.

A concierge that answers at 2 AMPro

The AI phone and text concierge answers residents and guests around the clock. It says it's an AI, takes the details, opens the request against the right unit, records permission to enter, and pages on-call for emergencies.

It only discusses what that caller is allowed to know, and it never reads out codes or private information.

A call summary where the AI concierge disclosed it was an AI, took a report of a leaking sink, opened request 4417 and recorded entry permission after 9 AM.

Estimated time back for a 50-property firm

At 50 properties, our model estimates about 120 hours of coordination saved each month: roughly 52 from the core workflow and 68 from Pro's rules and AI.

Estimated hours saved per month for a 50-property portfolio

Hours per month (estimated)

  • Core workflow (every plan)
  • Pro advanced and AI features
Estimated hours saved per month for a 50-property portfolioHorizontal stacked bars per task for 50 properties. Owner updates and reports save about 27 hours a month; documenting finished jobs, preventive planning and logging requests about 12 to 13 each. Total about 120 hours.Owner updates and reports26.7 hDocumenting finished jobs13.3 hPreventive and seasonal planning12.5 hLogging new requests12.0 hOwner billing and bookkeeping11.7 hScheduling and dispatch10.0 hGetting owner approvals9.6 hTriage and assignment8.0 hFinding asset details8.0 hVendor paperwork and compliance7.3 hEstimated hours saved per month for a 50-property portfolioHorizontal stacked bars per task for 50 properties. Owner updates and reports save about 27 hours a month; documenting finished jobs, preventive planning and logging requests about 12 to 13 each. Total about 120 hours.Owner updates and reports26.7 hDocumenting finished jobs13.3 hPreventive and seasonal planning12.5 hLogging new requests12.0 hOwner billing and bookkeeping11.7 hScheduling and dispatch10.0 hGetting owner approvals9.6 hTriage and assignment8.0 hFinding asset details8.0 hVendor paperwork and compliance7.3 h
Show the numbers as a table
Estimated hours saved per month for a 50-property portfolio
TaskCore workflow (every plan)Pro advanced and AI featuresTotal
Owner updates and reports12.514.226.7
Documenting finished jobs11.71.713.3
Preventive and seasonal planning0.012.512.5
Logging new requests10.02.012.0
Owner billing and bookkeeping0.011.711.7
Scheduling and dispatch5.05.010.0
Getting owner approvals2.47.29.6
Triage and assignment2.06.08.0
Finding asset details8.00.08.0
Vendor paperwork and compliance0.07.37.3
Total51.667.5119.1

Estimates based on typical workflows; actual results vary. How we estimate.

Owners who stop calling to ask

Every owner gets a portal with their properties' activity, approvals, spend against budget, photos and documents. A weekly digest, written by AI and checked against the records, does the update for you.

  • Your branding, logo and sending domain
  • Owner delegates with chosen permissions
  • Statements and invoices in the portal
An owner portal on a phone with spend against budget, an approval waiting and recent work with photos.

Switch in a day

Bring properties, units, owners, assets, vendors and open work from spreadsheets or exports. Groundsman maps the columns and shows you what it found before anything is saved.

An import screen mapping spreadsheet columns to Groundsman fields, ready to import properties, assets and vendors.

Try it with one owner's properties

Start free, then switch on Pro for 90 days and see what the rules and AI take off your team.